Tim Hortons Training Manual
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Official Tim Hortons Training Videos
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Either way, you're the true MVP if you put up with some of the struggles that came along with working at Canada's favourite coffee shop. And for those of you who have not worked at Tim's i urge you to read on, and try your best to never but your Tim Horton's staff in one of these situations. Also, huge shout out to anybody who messaged me with their struggles and made this article possible.
When drunk people come in at 12AM at a 24/7 location and are confused as to why they can't order a breakfast sandwich. There is no use even trying to reason with them, because the customer is always right! When customers blame you for prices going up, like you had any say in the matter what so ever. Ah yes, it is definitely my fault that this incredibly huge establishment raised their prices. They always leave these important decisions up to the part-time employees. Finally getting someone to cover your shift, and then having to wait for it to actually be approved.
Who knew booking a Sunday off to do homework was such an ordeal! Constantly finding hairnets in your car, bedroom and coat pockets. If I had as much money as I do hairnets, I wouldn't even need to work at Tims!