A sticking point for the collision repair and insurance industry seems to be the notion that But at least one OEM might also use words like “recommend” in a position statement but declare an operation required within its actual formal repair procedures. Teaching shops how to use that the instructions portal was “where you find the strong words at.” Toyota Collision Repair and Refinish Training Administrator Agustin Diaz directed webinar attendees to a caution notice which can be found on Toyota repair procedures for vehicles dating back to at least the 2006 model year. “Sometimes we don’t need the collision repair bulletins because we have direct orders from Toyota Motor Company,” Diaz said. Here’s an excerpt from the version found on the 2006 RAV4 “RM” repair manual, which contains different information than the “CR” collision repair manual found on the site. (Minor formatting edits; emphasis added). If non-specialized or uncertified technicians perform repairs or service only using this manual or without proper equipment or tools, this may cause severe injury to you or other persons nearby and also cause damage to your customer’s vehicle. In order to prevent dangerous operation and damage to your customer’s vehicle, be sure to follow the instructions shown below.

• Mitchell Collision Repair Manual
• Toyota Prius Collision Repair

° This contents must be read thoroughly. It is especially important to have a good understanding of all the contents written in the PRECAUTION of “INTRODUCTION” section. ° The service method written in this manual is very effective to perform repair and service. When performing the operations following the procedures using this manual, be sure to use tools specified and recommended.

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If using non-specified or tools other than recommended tools and service methods, be sure to confirm the safety of the technicians and that there is no possibility of causing personal injury or damage to the customer’s vehicle before starting the operation. ° If part replacement is necessary, the part must be replaced with the same part number or equivalent part. Do not replace it with an inferior quality part. ° It is important to note that this manual contains various “Cautions” and “Notices” that must be carefully observed in order to reduce the risk of personal injury during service or repair, or reduce the possibility that improper service or repair may damage the vehicle or render it unsafe. It is also important to understand that these “Cautions” and “Notices” are not exaggerations and are possible hazardous consequences that might result from failure to follow these instructions.

To Anderson’s point, this is much stronger language on parts than can be found in the OEM’s CRIB 180 bulletin, which states that Toyota, Lexus and Scion “strongly recommend” against anything other than OEM parts. Diaz pointed to the language declaring that Toyota’s “cautions” and “notices” must be followed. “This is not just something that we recommend,” he said. “This is an order, basically, from Toyota.” That paragraph goes on to declare that Toyota’s not exaggerating. Diaz gave an example of why a shop should follow Toyota’s “must” guidance and install only OEM parts. (Toyota also sells a line of official Opt-OE radiators that he also endorsed.) “This is not a recommendation,” Diaz said of the notice.

“This is a direct order.” Anyone working on a Toyota or Lexus “must follow” the OEM procedures, he said. Plug-in vehicles like the 2017 Prius Prime have a “special blanket” around their battery, Diaz said, apparently referring to the one which can be manually charged from a home outlet. This “blanket” keeps the battery warm when it’s cold out and uses the air conditioner to keep it cold when it’s warm out, according to Diaz. Using an inferior radiator or an air conditioner could be disastrous, he said. A normal Toyota AC condensor has a low pressure of about 50-80 psi and a high of 250-400 psi, but a plug-in Toyota’s psi climbs “way over Subject inferior parts to the elevated pressures, and “they’re going to split,” Diaz said. The battery will overheat and void the car’s warranty. “Use OEM parts,” he said.

More information: Mike Anderson YouTube channel, Feb. 26, 2018 Images: The 2017 Toyota Prius Prime is shown. (Provided by Toyota) This diagram accompanying a a 2017 announcement of the launch of the Prius Prime in Japan shows the Prime’s powertrain. Using a non-OEM AC condenser could harm the battery, Toyota says. (Provided by Toyota) The Prime’s plug-in battery has about 25 miles of range.

Using a non-OEM AC condenser could harm it, Toyota says. (Provided by Toyota) This diagram accompanying a a 2017 announcement of the launch of the Prius Prime in Japan shows the Prime’s plug-in battery. Using a non-OEM AC condenser could harm the battery, Toyota says. (Provided by Toyota).

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At Gastonia Collision Center & Body Shop, our experienced technicians follow a strenuous process to ensure every detail of damage is thoroughly examined. When you contact Toyota of Gastonia Collision Center for auto repairs, we will guide you step-by-step through our process. We provide hassle-free service.

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Why Choose Gastonia Collision Center & Body Shop? Time-Savvy Service. The last thing you need is to spend hours waiting to hear what is wrong with your vehicle. We provide fast, accurate damage estimates so you can get back to what you really want to spend time on. With our on-site rental service, you can drop off your car and rent another one all in the same place. We also have shuttle services available.

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We handle all of the insurance claims and paperwork so you don’t have to. We provide direct repair for all major insurance companies.

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No need to have to take off of work to get your car in the shop. No need to have to rush to the Collision Center & Body Shop to drop off your car before it closes.

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Mitchell Collision Repair Manual

We pay attention to every little detail. Interior and exterior detailing is available. We Do It All. From small dents and scratches to full-body collision repair, we do it all. It doesn’t matter if your vehicle has minor damage or major damage, we can fix it for you. Do you have a foreign vehicle, a domestic vehicle, an old vehicle, or a new vehicle?

We’re not just a Toyota collision center; we repair all makes and models! How can we do it all? We have one of the region’s largest and most well-equipped facilities. If you’re looking for a body shop in Gaston County, Gastonia Collision Center can get you back on the road fast! Feel free to set up an appointment via the tab located under the Collision Center on the home page. We accept cash, checks, Visa, Mastercard, American Express, and Discover Card.

Toyota Prius Collision Repair

We look forward to working with you!!!